1. How long does shipping take?
Orders are typically processed within 2–4 business days. Once shipped, delivery usually takes 5–7 business days, depending on your location.
2. Do you offer free shipping?
Free shipping may be available during promotions or when your order meets a minimum purchase amount. Shipping offers will be clearly displayed at checkout.
3. What is your return policy?
We accept returns within 7 days of delivery for unworn, unused items in original condition.
Due to the nature of some items, accessories and sale items are final sale.
4. How do I know what size to order?
Sizing details will be listed on each product page. If you’re between sizes, we generally recommend sizing up for a relaxed fit.
If you need help, feel free to contact us before placing your order.
5. What materials are used in your products?
Material and fabric details are provided on individual product pages. We aim to use comfortable, quality fabrics suitable for everyday wear.
6. How should I care for my apparel.?
For best results: Machine wash cold. Turn garment inside out. Do not bleach. Tumble dry low or hang to dry. Specific care instructions will be listed with each product.
7. Tell me about the Knit Cap with Satin Lining.?
- Soft and durable knit cap
- Designed to hold its shape
- Luxurious satin lining that helps:
- Protect hair from breakage
- Reduce frizz
- Prevent “hat hair”
- Perfect for all-day comfort and hair care
8. Do you restock sold-out items?
Some items are limited edition and may not be restocked. If a restock is planned, it will be announced on our website or social media.
9. Do you ship internationally?
At this time, we primarily ship domestically. International shipping options may be added in the future.
